The Facilities Management market will continue to see a dramatic shift toward multi-service provision in 2010, according to a new market report from MTW Research, with clients following ‘flight to price’ procurement strategies to reduce costs.
Facilities Management market increasingly characterised by closer relationships between suppliers and contractors, as greater efficiencies and lower procurement costs are sought.
Supplier improvement programmes typically include audits in relation to CRM, sustainable procurement and may even include a ‘best practice’ policy to which suppliers are expected to adhere.
Just over 65% of FM contractors viewed as having either an ‘excellent’ or ‘good’ credit rating, but
11% of the companies active in the Facilities Management market are viewed as being at imminent risk of failure.