Tag Archives: feedbackfeedforward

BIM and FM who needs to educate whom?

Another resounding success for the CKE ThinkBIM series today that explored Building Information Management and Facilities Management and raised acutely pertinent issues and questions for future debate.


There certainly was much learning and sharing, from Deborah Rowland’s keynote, (Cabinet Office and Soft Landings) on the round table discussions, from Marty Chobot (FM Systems) on a live feed from North Carolina, proving FM can manage buildings from a BIM model, and of course from the numerous and entertaining pecha kucha style presentations.

Until today I saw a missing link in really moving BIM forward across the built environment being the lack of awareness / knowledge of BIM from the Facilities Management sector.

However I am once again reminded of the lack of understanding from design, construction and indeed the BIM fraternity of what exactly Facilities Management is really all about, and how they need, and indeed will benefit from access to BIM.

The conference discussions also pulled up memories from the late nineties and early noughties on Design and Construction Integration with FM, on the need for FM to be a process broker for new build, and the role of FM to both feedback lessons into construction whilst feedingforward improvements into the business – feedbackfeedforward

And perhaps, just perhaps, as suggested by a few attendees, BIM has started from the wrong end of the process, and should start from the business and FM side, feeding back into construction. And in the context of 1:5:200 thinking, you would start where most value is generated – the 200 business end, not the 0.5 design or 1 construction end of the process.

It’s probably too late to resurrect the FIM not BIM argument. But we need to be acutely aware that we do not just deliver buildings but collectively we provide facilities to clients, and that usability is far more important to FM than light bulb maintenance. Or should be.

The thinkBIM question take away must now be – who needs to educate whom

– Posted using BlogPress from my iPad

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feedbackfeedforward for a FM led built environment sector.

Back in 2004/5 I chaired a Constructing Excellence working group, aBeCFM, an collaborative exercise between BE (now Constructing Excellence) and CFM (Centre for Facilities Management) with a remit to explore the collaboration and integrated working across the built environment sectors of design, construction and facilities management.

Following an article in Modern Building Services “What if we bought everything in reverse order” and an associated twitter conversation, I have dusted down the recommendations from the abecfm working group below. They are as relevant today as then, maybe more so in light of the Governments Construction Strategy.

Central thinking was feedbackfeedforward that recognised FM’s unique position and role to feedback of facility knowledge to design / construction at the start of a project and to feedforward facility knowledge into the organisation for organisational improvement.

The feeding back and feeding forward of building in use data and facilities management knowledge is key in helping to close the loop between RIBA stages 7 and 1. (Which should never have been illustrated as a linear process)

  • FM to act as broker for collaborative and integrated process. Early involvement of FM must be a given 
  • Extend culture of collaboration throughout the facilities life cycle, from concept to destruction (Would probably call this Cradle to Cradle now!)
  • Increase awareness of design, construction and fm leverage through better understanding of 1:5:200 ratios 
  • Facilities Management to drive a built environment collaborative approach to sustainability.
  • Adopt a collaborative improvement framework for an integrated FM led sector (such as EQFM or Be Excellent)
  • Assess value for all stakeholders –more focus on value management. Include whole life value statements with all design proposals
  • Integrate processes to address complexity, particularly at interfaces and handover stages
  • Share knowledge for innovation and learning feedback/feedforward 
  • Address people and leadership issues necessary for the transition to an integrated and collaborative, FM led industry

Unfortunately the abecfm.com website that contained more detail and signposted to references and case studies has been removed. But hopefully we can track it down and give it the light of day once again.