Tag Archives: facilities management

From Construction to Prostruction

COST RESTORE‘s third working group kicked off in Koper, Slovenia in June, continuing the regenerative themes of working groups 1 and 2, seeking to bring about a paradigm shift in the way we approach construction and building operations.

Working group one addressed concepts of regenerative built environment within the language we use, through our social and ecological relationships (from Eco, to Ego to Seva), through new build and existing heritage buildings that leads to a regenerative economy. This work has been captured with the Sustainability, Restorative to Regenerative publication available for free download.

Working group two picked up these themes and applied to regenerative design.

One of the inspiring and light bulb discussions entered around building users, facilitated by facilities management …  as prosumers, not consumers. And those who design and deliver buildings as prostructors not constructors.

This thinking allows us to further develop the ‘less bad to more good’ diagram that has come to illustrate the work of RESTORE

PROSTRUCTION

We may never change construction to prostruction, however language is important and the wider the term is used, the better awareness of where our sector, organisations, projects and products are on the regenerative spectrum from consumption to prosumption.

Prostruction Using Natures Technology to Grow Buildings –  Eric Corey Freed 

A prosumer is a person who consumes and produces a product. It is derived from “prosumption“, a dot-com era business term meaning “production by consumers”. These terms were coined in 1980 by American futurist Alvin Toffler. Wikipedia 

An early paper exploring facilities management as community prosumers CbFM Community Based FM.

A Green Built Environment supports the Sustainable Development Goals (SDG’s)

This blog has referenced the Sustainable Development Goals on many occasions, indeed within FutuREstorative I make the case for the SDG’s to replace the Brundtland definition.

It is now three decades since the Brundtland Commission defined Sustainable Development as ‘doing nothing today that compromises future generations’. It was and remains the definitive ‘strapline’ that has been built into countless sustainability strategies definitions, statements and policies. We have chosen the ‘do nothing’ option, and are compromising future generations, and without radical, positive change we will continue to compromise the next generation.

Understanding and addressing the huge influence of the built environment is essential. This (influence and responsibility) must be included as an organisational governance issue to enable a culture of restorative approaches and delivery.   FutuREstorative

In 2015 the UN published its Sustainability Development Goals 2030. The SDGs define the intention to change the Brundtland definition of sustainability to a new purpose that is proactive and net-positive, and one that improves the social, environment and financial wellbeing of people and the planet by 2030. Just as we embraced the Brundtland definition, so we must now embrace the SDGs as a foundation for our sustainability visions and strategies.

The World Green Building Council recently released a handful of great infographics illustrating how the built environment can support SDG’s,

While many might look at a building and see only an inanimate structure, we look at buildings and see both the physicality and the process by which they are created – an opportunity to not only save energy, water and carbon emissions but to educate, create jobs, strengthen communities, improve health and wellbeing, and much, much more. Green building is a true catalyst for addressing some of the world’s most pressing issues. World Green Building Council 

The SDG’s give new purpose to  built environment Corporate Social Responsibility (CSR):

Content pages cityscape SDGs new

Giving purpose to green facilities management, that can, through promotion of green offices, address several SDG’s:

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And how our homes can be the building blocks in support of the sustainability goals:

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What does good ‘Facilities Management Sustainability’ look like? And why aren’t we doing it now?

I was honoured to be invited to the EuroFM ReseCGb8As1WsAA4i1varch Symposium as a guest of EuroFM, held at the recently completed Technology Innovation Centre at Strathclyde University in Glasgow.

As promised, here are my thoughts from the day, and further links to the issues I raised during the day, in conversation or in the panel presentation/debate:

  • We do not have luxury to continue being incrementally less bad, and with the built environment’s 40% negative impact, the facilities Management sector, (led by the research community) has a huge opportunity and responsibility to flip to being more good.
  • We have been talking about Sustainable FM for at least a couple of decades, but still we haven’t made any real progress. The environmental impact of how we manage facilities is huge,FM Restorative Sustainability but remains something we struggle to fully understand, to measure and to address.
  • It was good to see Restorative Sustainability language within Keith Alexander’s opening presentation – laying down a challenge to the sector to adopt different thinking for sustainable FM
  • However it was disappointing to see FM research updates or proposals that start from a very dated perspective. Starting from Brundtland’s definition is last decades thinking – and has an odd message, perhaps giving licence to do nothing …. far better to adopt Yvon Chouinard’s (Patagonia) approach – ‘ Sustainability means we give back more than we take” – Restorative or Net Positive FM!
  • I did question the “in depth studies into sustainable building schemes” that have not picked up on the relatively new thinking standards such as Living Building Challenge, Well Building Standard, Cradle to Cradle, Circular Economy and so on. FM research has to be credible and leading edge for practice to listen and adopt.
  • Research proposals presented missed the huge opportunities for FM to engage with the wider sustainability agendas, in particular on people and health issues. (Note: the days theme being People Make FM)
  • Indeed the claim that FM contributes to the health and wellbeing of people needs to be backed up with evidence. Anecdotally, it is possible that FM ( and the wider built environment) could be putting people’s health at risk – through continued inclusion of toxic materials in buildings, (PVC? Formaldehyde glues?), a lack of biophilic thinking, promoting lifts over stairways, standing desks, poor air quality, lighting quality and so on. It is on these ‘health’ issues that the Well Building Standard should be a fundamental part of the sustainable FM agenda.
  • I did note that on the tour of the 3 month old BREEAM Excellent TIC Building, prior to the symposium, many of the FM delegates commented on the ‘new building smell’ – unfortunately now an indicator that chemicals may have been used in the finishes and adhesives.CGa3mDhWgAAPrZI
  • It was good to see the work in development on Smart Cities and Internet of Things from Prof Keith Jones at Ruskin University, showing the collaborative joined up research necessary to address complex (as in complexity theory) and wicked problems of sustainable smart cities.
  • Research to Practice was the theme for the end of day panel session where access to research by FM practice was discussed. I still wonder why research is blind to social media? As an example there were only two of us tweeting (myself @fairsnape and Iain @IainMurray) – but still our tweets reached approx 20k accounts, all researchers, would I am sure, like to have seen their research message reach 20k accounts.
  • It was, as ever, a real delight to introduce Living Building Challenge thinking and the Bullitt Centre to the EuroFM Research to Practice panel session. This is where sustainable EuroFM Sustainability FM thinking needs to be, driving a wedge into the future, demonstrating what is possible, not wrestling with a dated definition of sustainability.
  • the World FM Day on 10th June celebrates Building Resilience for the Future as an online debate throughout the day – a great opportunity for the FM Research community to engage and share their work.
  • Also on the 10th June the Brightest Greenest Buildings Europe virtual expo opens – again a free to attend event giving an opportunity to learn, share and engage with others across Europe.UK_collaborative_logo
  • And, also on 10th June, (a busy day!) our Living Building Challenge UK Collaborative meets at Leeds Beckett to explore the issue of healthy and materials.

If any of the above comments seem a little negative and critical, forgive me, but the intention is to be constructively so, and after all, one of the Living Building Challenge advocacy messages is to ‘stir the pot’, … o challenge current thinking.

Related Links:

Living Building Challenge

Well Building Standard (see also Vicki Lockhart Well Building presentation here)

Bullitt Centre  @bullittcentre  and (see also my interview with Denis Hayes)

Bullitt Centre added value report: Optimizing Urban Ecosystem Services: The Bullitt Center Case Study

Bullitt Centre – From Roots to Canopy

Cradle to Cradle

Circular Economy – Circulate

Responsible Business – Yvon Chouinard

Research and Social Media: Rethinking Sustainability Research: Eight Global Challenges and  my presentation to UCLan CSD 

Restorative Sustainability: Future Restorative

Living Building Challenge UK follow @livingbldgUK

Brightest Greenest Buildings EU  – the EU Virtual Expo for Built Environment (opens 10th June)

World FM Day – 10th June – Building Resilience for the Future

Signage – Why I became dis-enchanted with facilities management

Why I became dis-enchanted with facilities management a decade ago was brought back to me this morning. On the doors to the public toilets at Kendal Hospital was a sign, in bold on a yellow background, warning users that ‘air fresheners used in these toilets may cause discomfort to asthma sufferers’ ( I didn’t have a camera or phone with me at the time unfortunately)

So why continue to use? Even more so why continue to use in a hospital? So where do sufferers go?

I used to joke that a facilities management gut response was to put up a sign, I recall a presentation of mine way back, in 2004, titled “FM- Now Wash Your Hands” (Must find it!)

Surely if there is any hint that a material or product is harmful or cause discomfort,  it should not be used it, full stop – ie the precautionary principle, core to for example the Living Building Challenge Materials red list.

The world of corporate social responsibility is moving on from do no harm, to positively do more good to improve health. Wouldn’t it be great it that sign read  ‘air fresheners used in these toilets will enhance your health’. Instead the FM team know it may irritate asthma suffers, so do nothing, other than put up a sign and wash hands of responsibility?

Built to Last – Designing Out Landfill

There has been an increase in circular economy thinking and the built environment recently, and no doubt we will see much more in the coming weeks and months.  It forms a core element behind the Green Vision half day conference in Leeds on the 12th Dec.

Whilst researching back ground information on “Designing Out Landfill” for a client I was struck by these useful paragraphs from Sophie Thomas  co-director of design at the RSA and published in a Guardian Sustainable Business article in September 2012

Built to last

Design sits at the heart of the challenge to create a circular economy. Approximately 80% of a product’s environmental impact is “locked in” at the design stage, so understanding production cycles and reconfiguring them for maximum effectiveness is key. We cannot simply substitute one material for another without understanding the consequences.

Designing in this way is complex. Gone are the days of “sustainable” or “eco” design, when a simple change of material to a recycled alternative would give a project environmental credibility. This system calls for investigation into materials at a molecular scale. It demands true co-creation, with all stakeholders involved in the lifecycle of a particular product. Finally, it requires a new logistical approach to capturing and recirculating materials.

This effort needs to be led by businesses. At the moment, it is rare to see a company setting a design brief that includes requirements to recover material. Now, however, the business model is changing and the economic imperative for recovery is growing stronger.

So…

How well is design, construction and facilities management prepared for such ‘deep green’ thinking to waste elimination?

BIM: More than just an information model

Last month I was delighted to present and explore ‘BIM, Building Information Modelling’ with Yorkshire CIBSE members.

I wanted to reinforce a few BIM issues, in particular that

  • BIM is just not about buildings – but facilities
  • BIM is about collaborating and continues the collaborative working journey started way back in Building Down Barriers, Rethinking Construction and others since.
  • BIM needs people collaborating to be a success

and that BIM is more than just an information model.

Here is Simon Owens, (@CalibreSimon excellent commentary from the evening:

The evening started with an introduction from Jim Marner of the B&ES expressing the belief that there is something of a “genetic  flaw” that leads the industry to perpetuate problems, 80% of which he believes could be resolved at pre-contract stage and mainly relate to design and procurement. Jim went on to say that he sees BIM as being an opportunity to create a new model leading to more projects being completed with a greater level of success than previously.

Having laid the foundations for the discussion to follow Paul gave an overview and then went on to talk about the challenge of the 2016 BIM target and how SES had embraced it to prepare for that deadline and gain advantage. What they have found is that for advantage to be realised, general understanding of BIM, cost of implementation and construction industry methodology would need to be addressed.

Paul discussed how poor models would be of limited value and that issues regarding the transfer of data between Architects, Modellers and other disciplines can hinder the cornerstone of BIM; that of being able to use information more than once and smooth out procurement processes.

Lee then discussed the technology side of BIM within SES and how they use AutoCAD as a basic package with Revit for Stage E moving on to AutoDesk Fabrication (formerly FABMep+ and CADmep+ as separate packages, now merged), their own system to quantify costs before NavisWorks for 3D visualization, clash detection, coordination, presentations and bringing models in from other packages.

The idea is that core information comes in at one end and is progressed through the system until the final result is produced and he demonstrated the value of using information more than once by extracting design data for a module and importing it in to their cost system. He then showed how the system could provide a list of the constituent parts, costs and labour for that module. While very impressive, Lee was keen to point out that to reach the stage of being able to make it look that easy had taken several years and many hours of development.

Paul raised the following discussion points as part of his rounding off:
– The industry appears keen to embrace BIM and its expected benefits, but there are still factors holding it back such as knowledge and questions of achieving return on investment.
– Who are the BIM Heroes and where are they coming from?
– Whether the industry as a whole is ready for the necessary culture change as opposed to merely buying the appropriate packages/technology.
– There are still inefficiencies within project procurement which BIM may not be able to fully help address.

As a final statement he talked about the need to blur the boundaries between the various stages of building and the different parties involved to achieve the necessary degree of collaborative working needed for all to benefit.

This final statement led very nicely on to Martin’s presentation Copy of Martins presentation here where he started with a definition of BIM as follows:

“The total and virtual modelling of all aspects of a facility prior to construction, during construction and in use.”

Martin stressed the word facility as he believes that clients do not commission buildings, but places which have to fulfil a purpose. He then compared the 13 month build period of the Empire State Building at the rate of 1 story a day with a maximum of 3400 people on site and one contractor with Ropemaker Place which took 3 years, had a maximum of 500 people on site and 140 contractors. What happened to progression? Complexity of building, process and organisational complexity as well as inefficient production were given as reasons; things that Jim referred to at the start, that SES has been developing BIM to minimise and something which Martin believes can be avoided through collaboration.

The origins of BIM go further back than most people think with its roots being in “Building Down Barriers” (pre-dating Egan) and Richard Saxon’s “Be Valuable”, a book he recommends reading. Richard Saxon is now the UK Governments BIM Ambassador who has introduced regional people to promote BIM at a more local level.

Martin asked whether technology was ruling the roost, or enabling the process; the clear thing is, he stated, if BIM is to lead to a 20% cost reduction by 2016, but is costing the industry more now, it is going in the wrong direction and only has a short while to make up ground, a concern of Paul’s when there are just over 3 years to go.

Taking communication as the root issue of many problems Martin described how email was used as a “splatter gun” while an effective BIM process will see all information relating to a scheme in a central point, ordered and accessible to all involved.

This is indeed a step change for the industry and he feels that the education system is teaching students about the old way; failing to show their students about the culture that the industry is adopting for the future.

So how to move forward?
– Get all parties involved, especially the smaller players
– Be comfortable with paperless sharing
– Be comfortable using social media sharing and its place in BIM

To make the point Martin likened taking social media away from young people to telling the previous generation that they waste too much time talking on their mobile ‘phone.

As a partial answer to where are the BIM heroes, he suggested that they are the people who are using Minecraft, Second Life etc. to design virtual worlds could well be those people given suitable understanding of construction.

With his presentation drawing to a close Martin talked briefly about Honda how “everything they do, goes in to everything they do” and the development of their culture, mind set and working practices to eliminate waste.

As a final comment, Martin highlighted the thought that we’ve tried solving the problem with technology, found it didn’t work and needed to go back to collaboration and then design the technology to facilitate that.

For further thoughts there is a Tweetchat about BIM using #TBim as a hashtag on the 29th Nov at 8pm – for details about what one is click here

There is also the thinkBIM network which holds regular meetings and discussions around BIM and its development. For further information visit:

http://ckehub.org/thinkbim

It is also worth looking out for BIM Storms click here for details

Please do get in touch by email, twitter (@fairsnape) or leave a comment below if you wish to discuss any of the BIM issues raised here.

BIM and FM who needs to educate whom?

Another resounding success for the CKE ThinkBIM series today that explored Building Information Management and Facilities Management and raised acutely pertinent issues and questions for future debate.


There certainly was much learning and sharing, from Deborah Rowland’s keynote, (Cabinet Office and Soft Landings) on the round table discussions, from Marty Chobot (FM Systems) on a live feed from North Carolina, proving FM can manage buildings from a BIM model, and of course from the numerous and entertaining pecha kucha style presentations.

Until today I saw a missing link in really moving BIM forward across the built environment being the lack of awareness / knowledge of BIM from the Facilities Management sector.

However I am once again reminded of the lack of understanding from design, construction and indeed the BIM fraternity of what exactly Facilities Management is really all about, and how they need, and indeed will benefit from access to BIM.

The conference discussions also pulled up memories from the late nineties and early noughties on Design and Construction Integration with FM, on the need for FM to be a process broker for new build, and the role of FM to both feedback lessons into construction whilst feedingforward improvements into the business – feedbackfeedforward

And perhaps, just perhaps, as suggested by a few attendees, BIM has started from the wrong end of the process, and should start from the business and FM side, feeding back into construction. And in the context of 1:5:200 thinking, you would start where most value is generated – the 200 business end, not the 0.5 design or 1 construction end of the process.

It’s probably too late to resurrect the FIM not BIM argument. But we need to be acutely aware that we do not just deliver buildings but collectively we provide facilities to clients, and that usability is far more important to FM than light bulb maintenance. Or should be.

The thinkBIM question take away must now be – who needs to educate whom

– Posted using BlogPress from my iPad

social media in the workplace

Workplaces need social media. Martin Pickard @FMGuru posted a question on twitter this morning on (should we) use Social Media in the Workplace in preparation for a debate this week. These debates are happening across all sectors, particularly so within the built environment, but I find it odd that we are have these debates at all and wonder:

  • What do I tell my son who is learning how to use facebook and how to blog at school, with QR codes to promote school sports day results, that when he starts work he wont be allowed to use such skills?
  • Did we have these discussions when the telephone or fax was introduced. (Lets send a hand written note around, get people together to explore whether we should allow the telephone on to sites)
  • Or indeed when email was introduced. I work with construction contractors who still do not allow computers on site, emails are send to an info@ address, printed in the head office and taken to sites by the contracts manager. We laugh at this now, but are we doing the same on social media?

Lets think about social media as collaboration and communication. Do we really want to have a debate as to whether we need ‘communication’ in the work place? Or whether we want people to work together, to collaborate?

Increasingly we shore up our policies and employee guidelines preventing the use of social media rather then guidelines on responsible behaviour. Better to have a workforce of ambassadors across social media than a frustrated annoyed workforce who criticise or worse during their own time or in their lunch times?

If we start to use the expression of ‘Real Time Web’ rather than social media it opens the door to thinking about using it as a tool for learning, sharing, communicating and gathering the intelligence an organisation needs (market, client, comptetitors, innovations etc)

Google have enabled Real Time as part of their search options. Staff can now see who has tweeted, blogged or shared anything they search for. Should we hence prevent the use of Google.  We cannot stop the use of social media or real time web, are we (as employers, managers, directors etc) just trying to stick more and more fingers in the soon to break dam?

Reading the traits of successful collaborative leaders for a piece of work with an innovative construction organisation and I see time and time again that a collaborative leader, (to which most built environment leaders would profess to be) is one that is connected, internally and externally across many sectors, through, yes, social media as well as traditional media. (Blog post to come)

Increasingly I am working with organisations who are waking up to the use of social media applications to improve winning work potential, from gathering leads/market/client/competitor intelligence, to gathering evidence for PQQ’s (from eg project blogs) to collaborative writing of responses and much more. (Follow me on @fairsnape for more on this)

Related links:

Using social media can help boards be better on sustainability. (CSRWire Talkback Blogpost)

Why FM needs to go social (a @be2camp FMX Article with @EEPaul)

Top 10: uses of social media to win work (check back after 23rd June after my session with Lancs Construction Best Practice Club)

ISO 50001 Energy Management Standard issued

ISO has issued ISO 50001, a new standard for energy management systems that aims to help organisations establish systems and processes to improve their energy performance, including efficiency and consumption. It will of course be of particular interest to facilities management organisations who will undoubtedly be asked to manage facilities to ISO 50o01

Firmly aligned with ISO 9001 and 14001, the standard is based on the well proven Plan Do Check Act Deming cycle of continuous improvement.

Plan : conduct an energy review and establish  baseline energy performance indicators (EnPIs), objectives, targets and action plans

Do : implement the energy management action plans.

Check : monitor and measure processes and the key characteristics of its operations that determine energy performance against the energy policy and objectives and report the results.

Act : take actions to continually improve energy performance and the EnMS.

ISO have issued a brochure providing back ground information to the standard

Cost of Carbon: “What was a carrot will now become a stick”

So are we prepared yet for the tranistion to a low carbon economy in the built environment?

Accouncements this week from the UK Government regarding targets for carbon reduction will affect all aspects of energy use, conservation and management. With the built environment contributing to 40% of CO2 emissions the imapct on design, material production, tranport construction and more will be very significant.

Facilities Management and the way we use buildings will most likely be the sector of the built environment to be profoundly affected. Whether the FM sector can rise to the occasion is another question, and one now being debated in FM forums, circles and events. See my thoughts on CSR Wire Talkback   

Indications from the recent Facilities Show in Birmingham (my own questioning of the exhibitors) suggests carbon measurement is just not on many FM providers agenda as yet

Can we be ready for such a dramatic tranistion, which as Derek Deighton explained is a 13 times reduction – a huge undertaking. And its not as if we havent had time to prepare in the last decade or so. Indeed as John Elkington highlighted ‘since Brundtland in 1987 we are still jollying along and still delighting in green or sustainable innovations’ 

What lies ahead in relation to the tranistion for businesses to a low carbon economy has been wonderfully summed up and explained in the May edition of  the Director in the Green Path to Growth article by Alison Coleman:

The UK has pledged to make deep cuts in carbon emissions by 2050. But as new sustainability rules bite, what are the duties of businesses? …

Britain is committed to massive carbon cuts, and whether businesses subscribe to green principles or not, they will be expected to play a key role. The Climate Change Act 2008 set a target for reducing greenhouse gas emissions to 80 per cent below 1990 levels by 2050, which assumes energy efficiency savings of around two per cent per annum for the next 40 years. That’s a big ask.

Although many companies are implementing green operating policies and achieving environmental management standards, the business contribution to the target is being driven by myriad carbon-related sustainability rules. Yet many organisations have yet to understand the cost of compliance

and as to the cost of carbon? …

Tony Rooke, sustainability practice leader at IT services provider Logica, says: “What was a carrot will now become a stick, and with the carbon price set at £12 per tonne of carbon emitted, it could add up to eight per cent to an organisation’s energy costs. What it will do is encourage them to minimise that impact by monitoring energy consumption more closely, and redoubling their efforts to reduce it and avoid waste.

it of course makes good sense:

Alan McGill, a partner in the environmental reporting practice at PricewaterhouseCoopers. “Forget the green agenda and just apply the commercial principles. There are lots of companies looking at operational opportunities to take carbon out and bring benefits to the business.”

People get ready, there’s a CO2  train a comin’ You don’t need no baggage, you just get on board”  With apologies to Curtis Mayfield

I have often said the built environment is a fascinating and great sector to be involved with – and now as we realise the carbon train is a-coming and we see its time to get on board, the journey could get a lot more interesting!

Thoughts?