Tag Archives: KPI

A TQM for the social media, digital age?

I see Harvard University are initiating a Digital Problem Solving programme for the digital age.

The Digital Problem-Solving Initiative (DPSI) at Harvard University is an innovative and collaborative project piloted in Fall 2013 that brings together interested students, faculty, fellows, and staff and enables participants to work in teams on practicable and concrete digital use cases – problems and opportunities – across the university.

The pilot offers students and other participants a novel opportunity to enhance and cultivate competency with digital tools and online activity as teams engage with research, creative production, and policies governing the digital world.”

This looks an interesting project, dusting down the 80’s and 90’s Total Quality Management, (problem solving, team work, quality circles and more) and re-inventing for a digital age. Anyone remember great work done through National Society for Team Work (NSQT)?

Wondering if any UK University would be interested in or is running a similar pilot?

Before all those programmes and initiatives, and indeed the foundation for them all was the Deming improvment PDCA cycle ( Plan Do Check Act) which still holds great significance in a social media, digital enabled world.

PDCA_Process

For all projects, we need to consider the planning, the execution, the checking and importantly how we will act and improve for next time around.  (Which makes the Deming cycle an ever improving spiral) And of course requires continual effort to maintain equilibrium as my last blog post explored

The Checking is not just numbers and inspections, but critically the stories from those involved – as evaluation. Today, social media  can really enable the collation, sharing and analysis of stories, and hence has a huge part to play in future KPI’s (key performance indicators) as we move forward to ever more social businesses and organisations.  (Subscribe to this blog for future updates and support on this topic)

Helping your planning, doing, checking and improving efforts keep in equilibrium 

Counting construction carbons with ConstructCO2

This blog has reported on numerous occasions (eg here and here) on the need to measure and improve carbon emissions from construction activities separately from that of the building itself or the facility in use. And the need for an easy, simple to use tool.

As noted many of the available applications for calculating carbons were linked dubiously to carbon offsetting schemes.  Of note for use in construction were the Google Carbon tool (but not construction specific enough) and the Environment Agency tool (but is proving to be too detailed and cumbersome for most projects)

Measuring and improving carbons on site is increasingly important as more and more projects seek higher standards to BREEAM and Code for Sustainable Homes (and soon Non Dom Buildings).  One recent project set ‘damages’ for the contractor not achieving the ‘management points’ (for waste, CO2 and considerate constructor standard) for CSH at £40k per point. (See the CSH Technical Manual for more on this)

Recently at EcoBuild Paul Morrell, Construction Tsar commented  that focus on carbon emissions should be a number one site priority as it is measurable and addresses other areas of ‘waste’ in the industry

And yet the majority of contracts just do not know their project carbon footprint, whether its close to 1tonne or over 100tonne. We do not have a feel for the magnitude of emissions, or indeed what 1kg of CO2 actually looks like.

So it is good news to see the release of ConstructCO2, developed through Evolution-ip, by construction people for construction use.

ConstructCO2 is a simple carbon calculator based on the premise of keeping it simple and easy to use on site. It makes use of existing site approaches for data collection (induction sheets, daily log-ins, plant sheets, utility invoices etc). Carbon emissions through transport are calculated through use of google mapping API .

Construction (people) travel miles are recorded for management, operatives and visitors. (With a dispersed project management team you will be surprised at the carbon footprint of a project site meeting and probably think of alternative arrangements) Material transport miles are derived from delivery notes or goods received sheets.

Where the power of ConstructCO2 lies however is in its reporting. Construction carbons can be measured in terms of co2/£project value, co2/dwelling, c02/m2, co2/bed or other, enabling benchmarking with other projects and generically through KPI’s such as those from Construction Excellence.

But simply knowing the project footprint, the construction company’s total project footprint, and where the biggest areas for carbon emission are enables action for real improvement.

ConstructCO2 is currently being used by a number of different projects in what I guess would be called a beta stage. Current projects include a large new build hotel project, a small industrial refurb project, school extension and an architect’s office.

Currently the use of ConstructCO2 as a tool is free, with a (currently optional) fee based support and training package to help contractors understand carbon issues, carbon standards requirements, measuring, benchmarking and improving carbon footprints.  So it makes sense to take the opportunity now, measure and understand the carbon footprint of one of your projects. At the moment sign up is through request via email contacts on the ConstructCO2 front page

Future developments include the option for live energy feeds from site power meters to ConstructCO2 and live exporting from ConstructCO2 to Google and Pachube for example.

ConstructCO2 is on twitter at @constructco2 and has a ning forum in development for discussion and benchmarking of project carbon issues.

Note: As an associate with Evolution-ip, I have been involved in the ConstructCO2 concept development and testing.  Evolution-IP is a be2camp partner, presenting at and sponsoring be2camp un-conference events.