Building Down Green Deal Barriers

Themes covered in the Cumbria Green Deal workshop yesterday, both within round table groups and in general discussions were strikingly familiar, being the age old improvement issues that the construction and built environment sector has been trying to address for the last few decades.

It is encouraging that Green Deal is raising these themes with a new audience, and reinforces the point that Green Deal is another important improvement step on route to construction excellence. However, it is also a reminder that Green Deal may be doomed to failure it its just another sticking plaster applied over our industry core problems

So, forgetting for a moment the mechanics of Green Deal, what are the underlying themes …

Collaborative Working – the need to work together, across supply chains and in consortia is emerging as a pre-requisite for Green Deal.  The six principles of Collaboartive Working, (Compete on Value, Relationships, Integrated Working, Collaborative Cost Management, Continuous Improvement and People Development), first developed under the Building Down Barriers are very appropriate to Green Deal today.

Added Value and Lean Construction – the need to reduce costs whilst improving value. The need to be lean across the Green Deal process. The first Lean Management principle of identifying and stripping waste out is key to effective Green Deal delivery

Open and Transparent Costing – essential to get back to real costs, adopting new and radical approaches to pricing and dealing with risks, and the need to eradicate competition by profit / lowest cost.

Communications – across Green Deal players, with customers and consumers to the way in which we market and promote ourselves.

With the main root of construction problems being related to communication issues, effective approaches to Green Deal communication is vital

Sustainability and CSR – from technical sustainability of how to improve performance of hard to treat properties, to green skill development, to procuring local and appropriate resourcing all get a good outing in Green Deal discussions

Value Management – the need to evaluate between differing Green Deal Plan options, products and quotes across a differing range of criteria (cost, life cycle, replacement, appearance, performance etc) will benefit from robust value management approaches.

Quality Management – our industry SME resistance to adopting processes and certification that applied correctly will improve quality and consistency, reduce errors, reworking and costs, but importantly offer confidence to clients now shifts from ISO 9001 to PAS 2030.

Automation – will automating processes without loosing face to face relationships usher in a world of iPads, social media and improved streamlining of routine / back of house processes?

What will Green Deal do for your organisation?

Related:

On this blog:  Where Greendeal will succeed …

See Su Butcher’s Just Practising blog and comments to What will the Green Deal do for us?

Building Down Barriers Supply Chain Handbook 

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ISO 9001:2008 – dramatic proposed changes

Or Not.

It has been some 5 years since I was actively involved in ISO 9000 implementation, training and audits, but I was still underwhelmed to see the proposed changes to the new ISO9001:2008 standard as posted by Shaun over at Capable People . The world has moved on since 2000 – when the last real changes were made, it would appear the standard has not.

Even the world of quality has moved on from quality of product, quality of service, through excellence to arrive at ‘experience’

Being close to development of other standards though, I can understand the watered down consensus one size fits all committee discussions – and the outcome – but is this the way to bring the most used and influential quality standard up to date? As Shaun says John Seddon will have a field day !

I recall putting ISO 9000 on trial in a court room setting, the standard being accused of not delivering quality, parties put forward their cases for and against, John was the prosecutor, BSi the defence, both calling ‘witnesses’ to the stand.

The verdict? – you can guess, but I will fish out the summary from the Judge and post here.

See also how ISO 9001 is forming the base of a number of standards such as BS6001 – Responsible Sourcing Management – is it up to the job these days?