Tag Archives: ISO 9001

Managing Construction Carbons

Managing construction carbon is an essential part of successful project management.

If you are not already using constructco2, here is our latest update release for the ConstructCO2 carbon monitoring toolkit…

As part of the annual review of the ConstructCO2 toolkit’s conversion factors we have updated the Modes of Transport to match those published this year by DEFRA and the Carbon Trust. These updates ensure that we are in line with industry standards and reflect the emission improvements declared by DEFRA every year.

We are aware that many users are now using ConstructCO2 carbon footprint in connection with ISO 14001, Carbon Trust  Standard, ISO 9001 and other standards. You may be interested to know that we offer an independent audit and verification service to verify the accuracy of your data within ConstructCO2. Please do get in touch to discuss

We are also aware that some early adopters may not be fully using some of the more recent additions and improvements to the toolkit, therefore we will be running webinar refresher sessions in the autumn. More news and dates soon.

To assist in publicly demonstrating your commitment in measuring and reducing your projects carbon footprint we have developed:

Reducing Construction Carbon - InfographicA Reducing Carbon Action Planning Infographic to assist strategic and operational carbon reduction:

 

Project Carbon Performance Posters to communicate carbon progress and engagement with those on site:Ashford School CCO2 A2 Poster

 

 

 

 

 

and ConstructCO2 Banners, with QR codes allowing progress checks on performance:cco2 banner

We are very keen to hear your improvement suggestions to incorporate, or you have any queries please don’t hesitate to contact us.  Also if you are not currently using ConstructCO2 but would like a free trial just ask!

Responsible BIM

We are hearing more and more of ‘Responsible Business‘ approaches, generally taken to mean a combination of sustainability and CSR. But what happens when this emergent thinking in Construction meets BIM? Responsible BIM?

Below is the transcript or notes behind my pecha kucha presentation, exploring Responsible BIM, made to the excellent ThinkBIM event on 2 April in Leeds, .

I wanted to inject a balance of current ‘soft issues’ thinking against a prevalent hard technology thinking. I have no  issues with the passion behind the BIM approaches, I am constantly impressed and think it amazing, but sometimes feel BIM technology and language is a runaway train. Unfortunately just about every BIM event I attend I hear at the outset, BIM is about the people not the technology, with the rest of the event focuses on the application of the technology, with very little soft skill content. When was the last time we saw a BIM event focus solely on collaboration without mentioning software? Having said that, its is the balance of views at ThinkBIM events is what sets it apart from other BIM events.

The title ‘Flatland to Wonderland’ comes from a brilliant article and the work of Petra Kuenkel, who we interviewed as part of our Sustainability Leadership Conversation (#sustldrconv) twitter series recently. In short, we need both the flatlands of reality along with the possibilities of the wonderland for a sustainable future

Flatland

3D modelling, and offsite component manufacture with simple on site assembly isn’t new, as illustrated in the Building article that covered the BAA Project Genesis project in 1997. Pre Egan and pre Building Down Barriers we were doing BIM, so why didn’t it take off as the Egan Report did?  (Egan was at BAA and also involved in Project Genesis).  Somehow we lost the 3D collaborative conversation, maybe the Egan agenda itself ,with a focus on KPI’s and customer satisfaction masked some of the brilliant emerging work of that time?

One of the BIM wake up calls for contractors I work with recently has been the inclusion of BIM questions within PQQ’s in particular the PAS 91 BIM options – and the need for bidding contractors to have a BIM Strategy, signed as commitment from the CEO, detailing milestones, training and development, information management and more. “Lets write one quick”

And on the issue of information management – lets start to align to ISO 9000  documentation control requirements. How many BIM users (real and say-they-do’s) have embedded their BIM information and data communication processes into their Quality Systems. I am currently helping a good number of organisations revisit their management systems and inject current information management thinking. Particular so on how and what information is shared with supply chain members. Doing so enables us to audit, and improve information management using the Plan Do Check Act approach

But, yes, we have BIMwash. BIM language is not that difficult to learn, the technology is not that difficult to purchase, and hey presto we are BIM compliant. Not surprising then that contractors sit and wait for a client to insist or require BIM on a project before applying BIM thinking. As a BIM community we need to change the conversation away from BIM being just a design tool or client requirement to a continuous improvement tool with many many benefits.

And on to the wonderland …

If we really want to co-create a sustainable built environment, and isn’t that what BIM is all about?, then we need to have both the harsh reality of the flatlands with the spirituality of the wonderland. This resonates with Lucy Marcus Be2Camp BE2Talks back in 2011 where she described the need for leaders to be both Grounded and Stargazers.

I am impressed with the Collective Leadership approach and model (developed by the Collective Leadership Institute), and the necessity to move beyond collaboration. (How many times have I heard or read a contractor claiming to be collaborative simply because they have a supplier progress meeting once a week)  The Collective Leadership Model provides the scope of elements leadership and collaboration could, should, look like in a modern construction environment. Covering both technicality and people issues of diversity, and mindfulness

Ah mindfulness …

Currently we seem to be struggling with two drivers, on one hand the sustainability agenda of being simple, of realigning with nature. biophilic approaches and natural renewable solutions and on the other the ever increasing complexity of data, be it BIM data or big data and technology.

It is not surprising that one of the most sought after advisors to silicon valley is a Vietnamese Buddhist monk, Thich Nhat Hanh, (Thay), seen by many as the the modern guru for mindfulness.  Such practices are seen to be key for business, enabling focus on real innovation, free from clutter of distractions. We will see much more of this in the construction sector I am sure, as we learn to balance people with technology, simplicity with data, well being with efficiency.

US BIM write Randy Deutsch approaches this thinking in a recent blog article for Design Intelligence Beyond BIM Boundaries – “in order to master BIM, we have to do less BIM, we have to do other things” And if we focus on better communications, people skills, listening, empathy and understanding, then BIM will flourish without effort.

Perhaps BIM is now is seen by many as a big hammer, an approach that if not adopted then we are not doing construction correctly, “if the only tool we have is a hammer then every problem is a nail”  BIM practitioners and advocates need more tools in their conversation and offerings covering both technology and soft skills. As Randy commented ‘ go against common wisdom and fortify your soft skills”

We had a brilliant twitter based conversation with Casey Rutland as part of the #EXPOC21 series this week where the conversation led to whether BIM will simplify or complicate sustainability. Many people re-tweeted the question, but with few answers offered, other than when done correctly, BIM will enhance sustainability, done incorrectly it will harm sustainability. Incorrectly here can mean overloading buildings with technology solutions when natural solutions would work (but harder to model perhaps) or by not taken cognisance of where materials are coming from or their health impacts. Casey introduced the concept of SustainaBIMity – the mash up of sustainability thinking with building information management. A far better description than Green BIM

Aligning BIM thinking to progressive sustainability thinking such as the Living Building Challenge is exciting and has huge potential. In the near future we will see BIM objects cover the attributes of health data, justice in production data, carbon and travel data. (Note the dialogue in the US between Autodesk and the Healthy Products Declaration database for example)

And we know that carbon, embodied and transportation will become a key BIM data element, procuring kitchen pods from China for modular construction on the other side of the globe may be a data and cost solution but it is not a restorative sustainability solution. (cf Modular Construction on Souremap)

In our pursuit of designing and creating buildings that work for people, planet and purpose, we perhaps need to address both the higher Maslow needs as well as focusing on basic shelter needs, and in some way build them into data and modelling,  Biophilia at last is opening up a whole new chapter for design, and BIM, and well for the built environment as a whole. In the UK the term Sick Building Syndrome has dropped out of use, but we need to be aware of the dangers of creating buildings through BIM that don’t model or promote health and well being.

There are examples of this, for example by early involvement mind and health charity experts to view and comment on proposed buildings in a 3D environment, advising on the potential enhancement or damage to end user well being. And only yesterday,(01/04/14)  Rick Fedrizzi, President of USGBC writing in EDC called Health the next frontier of green build performance, and more recently calling on the built environment to use medical data for improved building solutions.

My final slide proposed that every BIM project should have an educational element, to inform and motivate the industry and that this should be embedded into PAS1192 or equivalent documentation. No project or organisation should be allowed to claim BIM compliance unless they openly share their approaches and lessons learnt, covering both the flatland BIM and the wonderful healthy buildings that enable people and organisations to flourish.

 

Improvement through PAS 91

PAS 91 has recently been updated to align with the Government Construction Strategy.

PAS91-CoverHere are some of my thoughts on recently providing PAS91 support (training events, webinars and live bid support)

As with all bidding the trick is to:

 “delight the client to attain maximum scores and score higher than your competitors”

Easy?

PAS 91 used properly could significantly improve the SME contracting sector, on topics such as Diversity, Quality Management, Environmental Management and of course Building Information Modelling.

The scoring I have seen to date heavily favours certification – to ISO 9001, ISO1400 and PAS1192. Providing these certificates scores full marks, and exempts the bidder from completing a large number of questions in an attempt to describe arrangements that meet the standards, and only score eg 75% of available scores. (in one case up to 12 sides of A4 are expected!)

A contractor without these standards in place are already scoring less than those who have, before they start to articulate their practices.

It makes attaining these accreditations a no brainer, whilst of course providing the benefits of accreditation. From a clients PAS91 perspective it allows further in depth questions in the Specific Questions Module, for eg delivering value, evidence of localism, sustainable material procurement.

The BIM optional module in PAS 91 contains some tough questions, but also provides a useful guide as to what bidders should be preparing for.

Top tips for maximising PAS 91 points:

  • Get a (free) copy of PAS 91
  • Practice, prepare and fine tune  your responses, get them internally and independently checked.
  • Ensure you provide complete responses to all parts of the questions
  • Evidence, Evidence Evidence – use real evidence (think business storytelling) to support.
  • Be consistent between what you say in the bid, demonstrate on your projects and say on your website and or social media (watch those linkedin profiles!)

We will be providing further training, public and one to one webinars, and live PAS 91 consultancy support over the coming months. Do get in touch 

We are also developing 91Cloud a PAS91 portal due to launch soon – watch this space

Also in addition in conjunction with ibepartnership we have developed a low cast but high value package for achieving ISO 14001 for smaller SME contracting organisations. Again, please do get in touch 

Building Down Green Deal Barriers

Themes covered in the Cumbria Green Deal workshop yesterday, both within round table groups and in general discussions were strikingly familiar, being the age old improvement issues that the construction and built environment sector has been trying to address for the last few decades.

It is encouraging that Green Deal is raising these themes with a new audience, and reinforces the point that Green Deal is another important improvement step on route to construction excellence. However, it is also a reminder that Green Deal may be doomed to failure it its just another sticking plaster applied over our industry core problems

So, forgetting for a moment the mechanics of Green Deal, what are the underlying themes …

Collaborative Working – the need to work together, across supply chains and in consortia is emerging as a pre-requisite for Green Deal.  The six principles of Collaboartive Working, (Compete on Value, Relationships, Integrated Working, Collaborative Cost Management, Continuous Improvement and People Development), first developed under the Building Down Barriers are very appropriate to Green Deal today.

Added Value and Lean Construction – the need to reduce costs whilst improving value. The need to be lean across the Green Deal process. The first Lean Management principle of identifying and stripping waste out is key to effective Green Deal delivery

Open and Transparent Costing – essential to get back to real costs, adopting new and radical approaches to pricing and dealing with risks, and the need to eradicate competition by profit / lowest cost.

Communications – across Green Deal players, with customers and consumers to the way in which we market and promote ourselves.

With the main root of construction problems being related to communication issues, effective approaches to Green Deal communication is vital

Sustainability and CSR – from technical sustainability of how to improve performance of hard to treat properties, to green skill development, to procuring local and appropriate resourcing all get a good outing in Green Deal discussions

Value Management – the need to evaluate between differing Green Deal Plan options, products and quotes across a differing range of criteria (cost, life cycle, replacement, appearance, performance etc) will benefit from robust value management approaches.

Quality Management – our industry SME resistance to adopting processes and certification that applied correctly will improve quality and consistency, reduce errors, reworking and costs, but importantly offer confidence to clients now shifts from ISO 9001 to PAS 2030.

Automation – will automating processes without loosing face to face relationships usher in a world of iPads, social media and improved streamlining of routine / back of house processes?

What will Green Deal do for your organisation?

Related:

On this blog:  Where Greendeal will succeed …

See Su Butcher’s Just Practising blog and comments to What will the Green Deal do for us?

Building Down Barriers Supply Chain Handbook 

responsible sourcing accreditation to BS6001?

Will 6001 join the lexicon of standards for our sector, along with 9001, 14001, 18001 (with apologies to others missed!)

Understanding the ripple effect of a facility in use or in construction is increasingly important within both client and supply organisations reputation, ethical standing and overall CSR, (Corporate Social Responsibility). Industry investors are watching such organisational behaviours with increased interested as demonstrated on CSR Wire web pages and discussions.

BRE Global have recently launched a draft ‘framework’ standard BS6001 for responsible sourcing management (RSM) of construction products that intends to address the sustainability, ie social, economic and environmental aspects of materials, from raw source, through use and maintenance to recycling and disposal.

It will be a standard against which organisations or products would be certified.

Its purpose is to support the responsible sourcing management credits within BREEAM, as a stand alone standard or one would assume to assess any RSM requirements within Code for Sustainable Homes, I guess the Code for Non Domestic Buildings (when that emerges) and other sustainability codes and standards.

I would hope the final standard will get the nomenclature addressed and see this as a ‘built environment‘ standard and not just a ‘construction‘ one (even facilities management has an equal duty and obligation to source responsibly !)  I also hope that joined up thinking brings this into the new EU Facilities Management standards in development.

The draft standard contains a scoring system for assessment against the maturity of a number of sustainability themes. It could for example be used now, even in draft form, as a self assessment or supplier assessment to gauge an organisations position, as a snap shot,  on responsible sourcing. (Although some facilitated guidance or support to help understand and fully understand some of the concepts would probably be required)

A welcome addition to the standards family?  BS6001 is based as you would expect on ISO 14001, ISO 9001 and other existing standards.  I do question whether 9001 is still strong enough as the basis for such standards – given the cosmetic changes planned for this year.

On the social responsibility side – will the standard start to address the soil, soul and society elements of sustainability, and the wider ecological footprint?  Making reference to the UN Global Compact will certainly help address social justice.

The standard is open to public consultation until May 2nd.  I cannot see any dates for introduction of the standard.

An introduction and copy of the standard is available for download.

Responsible sourcing is an ethos of supply chain management and product stewardship and encompasses the social, economic and environmental impacts of construction products over their whole life. It is a holistic approach to managing the activities associated with the point at which a material is mined or harvested in its raw state, through manufacture and processing, through use, reuse and recycling, until its final disposal as waste with no further value.

ISO 9001:2008 – dramatic proposed changes

Or Not.

It has been some 5 years since I was actively involved in ISO 9000 implementation, training and audits, but I was still underwhelmed to see the proposed changes to the new ISO9001:2008 standard as posted by Shaun over at Capable People . The world has moved on since 2000 – when the last real changes were made, it would appear the standard has not.

Even the world of quality has moved on from quality of product, quality of service, through excellence to arrive at ‘experience’

Being close to development of other standards though, I can understand the watered down consensus one size fits all committee discussions – and the outcome – but is this the way to bring the most used and influential quality standard up to date? As Shaun says John Seddon will have a field day !

I recall putting ISO 9000 on trial in a court room setting, the standard being accused of not delivering quality, parties put forward their cases for and against, John was the prosecutor, BSi the defence, both calling ‘witnesses’ to the stand.

The verdict? – you can guess, but I will fish out the summary from the Judge and post here.

See also how ISO 9001 is forming the base of a number of standards such as BS6001 – Responsible Sourcing Management – is it up to the job these days?