Tag Archives: IMS

Integrating Management Systems under Construction Social Responsibility umbrella

Interesting discussion yesterday with forward thinking construction professionals at Stobbarts (on the British Energy Coast in Cumbria) who really understood the importance of wrapping management systems, procedures and processes under a Corporate Social Responsibility umbrella.

The exercise in question was part of the PAS 2030 preparation, bringing together existing standards that meet an impressive range of standards (9001, 14001, 18001, 50001, 27001, Carbon Action Standard and more)

Construction organisations do not operate in a vacuum. Our relationships to society and environment in which we operate is increasingly an important element of construction activities. It is also increasingly being used as a measure of overall construction performance.

Clients and customers of the construction industry not only want a good product and good service in delivering that product, but a good social product as well.  Increasingly a key PQQ issue from clients, but, CSR cannot remain in the marketing or bidding departments but has to be reflected through the organisation.

No surprise then as more and more organisations are looking to integrate their systems which have grown independent to meet the requirements of ISO 9001, 14001 and 18001 standards, it makes sense to consider the social aspect of each, and frame within an organisations CSR statement.

(And to keep within the ISO thinking ISO 26000 provides good guidance to Social Responsibility)

PQQ Secrets: Listening to the voice of the customer

For PQQ responses to have chance of success they need to address the requirements and aspirations of the client and project.

They also need to differentiate from the competition. So when a client organisation presents on how to differentiate at bid stage, you should be on to a winner.

But of course it’s an ever iterative game, and you will need to be better than those who also hear the customers tips for bidding.

At last weeks CSkills Forum in Salford, Urban Vision Partnership presented what they look to as differentiators when marking and selecting PQQ’s, either as direct bids, as part of a consortia or within a supply chain. Urban Vision’s overall remit is to manage, protect, maintain and enhance development within the city.

Key Differentiating Factors:

– Creation of community benefit

– Workforce development

– Added value and innovation

– Environmental performance, eg 14001 and CO2 monitoring

– Health and Safety practices, eg 18001

– An IMS (Integrated Management System) approach to quality, sustainability and safety

How many of these can you honestly tick as being well established, or well in development, within your organisation, to articulate within bids?

Many of these have been part of the construction business improvement agenda for many years now, certainly since Egans Rethinking Construction back in 1998, whilst others are relatively new as Methods of Modern Construction Management.

Through fairsnape we can help with advice or support in these areas, in practice or in bid articulation. Why not have a conversation? You can follow and join me on twitter @fairsnape, subscribe to or share this blog post, or get in touch.